+1 (305) 967 6911 info@mgglobalgroup.com

Inbound Call Center Services

 

 

  Answering Services

  Order Taking Services

  Help Desk Management

  Claims Processing Services

  Technical Support

  Product Information

  Sales Leads Qualifications

  Medical Answering Service

  Receptionist Service

  Inquiry & Information Handling

  Customer Service Solutions

 

 

Outbound Call Center Services

 

  Appointment Scheduling

  Lead Generation

  Cross-selling & Up-selling

  Tele-marketing

  Product/Service Promotion

  Customer Service Solutions

 

 

CALL CENTER SERVICES

Superior customer service is the key to the success of every business.  Our Call Center will help you achieve all your business goals by properly representing your brand. We have set quality process and parameters to deliver quality sales to the clients, our supervisors are well trained to monitor live calls and listen to all the sale voice files.

 

SECURITY

All client communications and materials are kept wholly confidential, to confirm our dedication to information safety, we adopt paper less, restricted internet and high level of internet security, and are prepared to sign any non-disclosure agreements.

ACHIEVEMENTS WITH OUR CLIENTS

We have been contracted by our client to sell their Brand to households through our outbound call center. We agreed to help our client to achieve their goal by deputing an exclusive team for the outbound outsourcing Process. We started with 5 agents and increased more than 40 seats achieving the client goals and expectations.