Services cover the management of accounts by operational coordinators.  Our specialists deliver services including documentation, data entry, communication with shipping lines, airlines, and rate analysis; as well as software training for applications including the Magaya and Cargo Wise supply chain and logistics programs.

Solutions efficiently assist companies in reducing outstanding arranges. Highly professional accounting assistants trained to comply with local regulations and client policies handle all customer portfolios, thus significantly reducing the risk of regulatory fines and potentially disruptive incidences. The team also has the communication and persuasive skills needed to bring customer payments up to date.

We provide clients with the resources to ensure their consumers are always able to reach someone by web chat, email support, SMS, fax, or direct mail. Customer satisfaction is validated, and analytic tools are utilized by qualified administrative assistants to evaluate the effectiveness of customer support procedures and to improve product documentation.