ABOUT US
MG Global Group LLC based in FL, USA provides scalable full-service Business Process Outsorcing (BPO) customer care solution packages at the most competitve rates available. We provide comprehensive first-class service for a wide variety of businesses and needs.
Clients are provided with a full spectrum of BPO and Call Center solutions, including cost-effective call services, infrastructure rentals, software, training, and quality control. MG Global Group specializes in the managing operating remote service center with 24-hour services that offer full business continuity in any contingency.
The Company’s highly trained staff and top of the line automation tools benefit companies by addressing delinquent Accounts, expanding sales funnels, call center services, and maintaining a high level of customer satisfaction. The outcome is a greater volumen of sales, no downtime, higher customer satisfaction, and an increasingly positive corporate reputation.
OUR TEAM
Our passionate and results-driven agents provide expert communication services that deliver many incredible growth benefits for your business. And they’re as motivated to help your business succeed as your own in-house employees. We help to nurture leads, close more deals, increase customer retention and brand loyalty.
Rest assured that all our talented agents are rigorously recruited, thoroughly trained, and subject of consistent managerial oversight.
VISION
Our tremendous growth and success is a testimony to the high commitment levels and value we provide to our clients. Our vision is to continue to embody this value implementing best practices in order to provide high quality and cost-efficient Call Center and BPO Solutions. We have been known to stretch our services to the max to enable our clients to get that extra edge that helps them thrive in a success scenario.
OUR BENEFITS
Clients can benefit from having none of the administrative load or overhead expenses of training staff or maintenance and upgrading of call center facilities and equipment. Moreover, clients gain and advantage in their markets due to therobust marketing and customer service analytics provided by an in-demand and innovative leading-edge business with a focus on social development and value for stakeholders.